At Lady-roselle LLC, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it.
1. Information We Collect
We collect the following types of personal information when you visit our website, make a purchase, or communicate with us:
Personal Identification Information: This includes your name, email address, phone number, billing and shipping address, and payment information.
Non-Personal Identification Information: This includes information such as your IP address, browser type, and usage data (e.g., pages viewed, time spent on our site).
2. How We Use Your Information
The information we collect is used for various purposes, including:
Order Processing: To fulfill your orders, process payments, and ship products.
Customer Service: To respond to inquiries and provide support.
Marketing: To send promotional emails, newsletters, or offers based on your preferences. You can opt out of marketing communications at any time.
Website Improvements: To enhance user experience, analyze trends, and improve our products and services.
3. How We Protect Your Information
We use a variety of security measures to protect your personal information:
4. Encryption: Sensitive payment information is encrypted using SSL technology during transmission.
Secure Servers: Our servers are protected by firewalls and other security protocols to ensure that your data is stored safely.
5. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share information with trusted third-party service providers to help us operate our website, process payments, or deliver services (e.g., shipping and payment processing). These third parties are required to keep your information confidential.
We may also disclose your information when required by law or to protect the rights, property, or safety of lady-roselle or others.
6. Cookies
We use cookies on our website to enhance user experience. Cookies are small files that are stored on your device to help us remember your preferences and provide a more personalized experience.
You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of the website.
7. Your Rights and Choices
You have the right to:
Access: You may request to access the personal information we have about you.
Update: You can update or correct any inaccuracies in your personal information.
Delete: You can request that we delete your personal information, subject to certain exceptions (e.g., if we are required to keep it for legal purposes).
Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in any email we send.
To exercise any of these rights, please contact us at service@lady-roselle.com.
8. Third-Party Links
Our website may contain links to third-party websites. These websites are governed by their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected such information, please contact us, and we will take steps to delete it.
10. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated date. Please review this policy regularly to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions about this Privacy Policy or the way we handle your information, please contact us at service@lady-roselle.com.